#13 | How CSMs evolve with Generative AI

Janine Sneed

Jan 7, 2024

9

2

Value creators

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Sara Shih

Jan 10, 2024

100% agree with the sentiment that gen AI is going to help CSMs vs replace CSMs, esp regarding mundane everyday tasks

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Thank you Janine for sharing your thoughts. I do agree with you, Gen AI is going to be essential to us CSM as it will save time creating Growth Plans. Thanks 👌🏻

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Scaling Customer Success

#13 | How CSMs evolve with Generative AI